Question 1

Are you accepting new clients?

Accepted Answer

Yes! We have a variety of therapists who are currently taking new and returning clients.

Question 2

How much does counseling cost?

Accepted Answer

Counseling costs vary depending on provider and service.Individual and Couples Counseling Rates:Amanda Bucko - $135 per sessionJackie Tonon - $150 per sessionKelly Devine - $150 per sessionDevin Koepke - $150 per sessionEli Kassis - $195 per sessionInformal Evaluation:$495 per session (with Eli Kassis)Individual Anger Management:$250 per session if court ordered (with Devin Koepke)

Question 3

Do you accept insurance?

Accepted Answer

No, we are out of network. You will be required to pay for your sessions at the time you are seen. We accept cash, all major credit cards, debit card, HSA cards, and other flex spending accounts. We are also able to provide you with a receipt for insurance reimbursement at your request.

Question 4

Are you accepted as an out-of-network provider by my insurance?

Accepted Answer

Many of our clients have been able to get reimbursed by their insurance company for counseling services that we provide, however the amount or type of reimbursement can vary depending on your individual/family's plan. In some instances, payments that you make for out-of-network counseling goes toward your yearly deductible, while others are reimbursed directly with a check sent to their residence. Rarely there are also times when the cost may not be covered at all. Please check with your insurance company to get specifics of your coverage.

Question 5

How are out-of-network claims submitted?

Accepted Answer

If you have out-of-network benefits with your insurance company, you can request us to provide you with a superbill for reimbursement. We will confirm with you at the time of your appointment if you would like the superbill printed or sent to you be email. You as the policy holder will need to submit these superbills to your insurance plan. Please check with your insurance provider on how to process and submit these superbills on your behalf. If you do not receive a superbill for any session and would like one, please reach out to our administrative staff. Once your insurance company processes the superbill, they will send you a check directly (usually within 4-6 weeks) to reimburse you for your out-of-pocket expenses.We have also started using Thrizer to help with out-of-network billing and superbill submissions. Feel free to check out their site for more information or ask Rachael or Lisa in reception.

Question 6

Do you accept Medicare and/or Medicaid?

Accepted Answer

No, providers part of Evolution Mental Health Counseling are not in network with Medicare or Medicaid.

Question 7

What is your cancellation policy?

Accepted Answer

We understand that people lead busy lives and may need to cancel or reschedule an appointment from time to time.

With that being said, we ask that our clients give 24 hours notice when they need to cancel or reschedule. This is to respect the therapist's time and to allow appropriate time to offer it to another individual who may need it.

Any appointment cancellations/reschedule with less than 24 hours notice will be charged in full. *Note: Exceptions may be made if the client is ill or experiencing an emergency.

Question 8

Do you prescribe/manage medication?

Accepted Answer

No, clinicians in our office are not able to prescribe or manage medication.

We do have providers we work with and recommend, so if you are a client or looking to become one, feel free to ask your therapist for a reference.

Question 9

What type of counseling do you offer?

Accepted Answer

We have a variety of providers in our office who are able to accommodate many needs.

We can provide:
Individual counseling for children (4 years and older)
Individual counseling for teens
Individual counseling for adults
Couples counseling
Family counseling

If you are interested in the specialties of our providers, or would like more insight into their personal approaches to therapy, please check out their Psychology Today profiles (linked next to their photo on the Staff page).

Evolution Mental Health Counseling

Frequently asked questions